Employer’s Request for change #59

The employer’s “Request for change” option brings an exceptional dimension to the autonomy and collaborative management through C-surance.

The authorized operator is now in a position to do much more than simply consult a few files as he is able to make requests for changes to be analysed by a supervisor.

To do so, one has only to proceed the same way as when consulting an employee's file. He goes into the employee’s file.

Then, he uses the + option enabling him to create a request for change or a what if consultation for a potential movement.

By selecting the + icon in an employee’s file, the operator will access four new information tabs where request for changes can be made.

Once an order of priority for the request for change has been established, the operator can access the child, beneficiary, spouse or any other movement sections.

It is possible to request a calculation of the file based on the information currently available in it.

The result of the calculation will be available by simply request a printed copy of the report.

As one can see, this report is similar to the costs and benefits summary as submitted in our previous reports.

Please take note that we have in the member’s life insurance section, coverage of $ 72,000, a monthly premium and an employee contribution.

The operator may now make a request for changes and then ask for an automatic recalculation by the system of the cost and benefit contribution.

The calculation result will be available once the request is made and printed.

We now can see that the request to cancel the member’s life insurance policy has been processed by the system since the information is now at zero on the printed report, both as far as the coverage or the monthly premium are concerned.

Following this, the operator can ask the system to transmit the request of change.

Should the operator made that request as a what if calculation scenario, he may not need to keep or send this information for authorization. Therefore, two other options are available, one is pending and the other one is simply to close the file.